SOCIAL MEDIA - SUCCESSFULLY NETWORKED
We build and create your social media presence with you Your own community. From social media analysis to
And if you don't find time or enthusiasm for it, yourself to take care of the content: also the creation of posts and the permanent updates are part of our portfolio. Therefore we have at gerberCom. specially trained employees.
Talk to us!
- Social media analysis
- Social media strategy
- Establishment / completion of the social media profile
- Creation of content
SOCIAL MEDIA FACTS:
We have provided you with additional information behind the question marks. If you just move your mouse over it, the explanations should be visible.
|Social media brings traffic to your website|
|More conversions and leads|
|Social media profiles make companies look authentic|
|Social media uses the principle of recommendations from friends|
|Social media strengthens customer loyalty|
|Image building through social media marketing|
|Feedback & market research via social media|
What is social media anyway?
When using social media in a company, a distinction is made between "external" and "internal". External stands for the use of company-independent social networks, while internal use means access to one's own social media installed in the company. The importance of social media for companies continues to grow, because it offers the opportunity to get in direct contact with customers, friends or followers. Presence, authenticity, credibility and competence are the keywords. The various platforms offer the opportunity to quickly provide information and to address your own target group directly. In the form of interaction, not as a "one-way street". However, the classic communication goals should always be in the foreground, because social media are a (cheap) way to communicate, but not an end in themselves.
Negative comments? Shitstrom?
You should always react to negative comments and ratings from users. The best way is to reply to the post and explain the negative aspects or correct something. You can also ask the user to contact us directly by email or phone to clarify and explain the matter. If a factual clarification of the problem or the criticism with the user is not possible, then individual users can be blocked. These users then no longer have the option of accessing the fan page. Individual negative comments or ratings do not immediately create a shit storm. There are always people who have negative opinions on a topic. Do not be discouraged: The range and speed advantages of social media outweigh any "glitches".
Can I hide comments on a business account?
You cannot issue the comment function for a company account. The social media platforms should offer an opportunity for exchange with other users, so it does not make sense to give users no opportunity to comment on a topic.
How relevant is social media?
Social media marketing plays a big role in the online area these days. We would be happy to explain to you in more detail how relevant social media is for your company.